Frequently Asked Questions

Yes, we are currently accepting new clients. We believe in making mental health services accessible to all who seek them, and we are committed to helping as many individuals as possible. Our team of highly skilled and compassionate psychologists are ready to assist you. Please contact admin to enquire about the wait times for individual psychologists.

Our psychologists offer telehealth appointments through our secure electronic practice system. There is growing research that suggests telehealth therapy is just as effective as face-to-face therapy, meaning we can offer quality care while increasing accessibility. This format can be ideal for people with busy schedules, mobility issues, or who just are more comfortable in their own homes.

For telehealth appointments you will need:

• Access to an electronic device with a camera and microphone such as - a computer, laptop, tablet, or mobile phone.
• A quiet environment, where you feel comfortable talking and won't get interrupted.
• A fast, reliable internet connection.

The majority of our clients are referred to us by their GP under the Medicare 'Better Access' Scheme. You can book a long appointment with your GP for them to prepare a Mental Health Care Plan and referral to a psychologist. This plan will enable you to receive a substantial Medicare rebate for 10 appointments in a calendar year. After 6 appointments, you will be required to revisit your GP for a re-referral or review of your plan. Medicare rebates vary depending on the psychologists' qualifications.

For more information, contact us at reception or visit:
https://www.betterself.com.au/mental-health-care-plan/

If you are NDIS plan managed, or funded by RTWSA, Work Cover etc., please provide us with the details of your plan or case manager for invoicing, and we can bill them directly. 

Yes, if your private health fund covers psychology (extras). We have a HICAPS terminal at the practice to process your Health Fund claim at the time of your appointment. Please bring your private health card with you. If reception is unattended at the time of your appointment, we will provide you with a paid receipt to claim with your health fund. We recommend contacting your health fund provider to enquire about your cover and benefits.

Call us at 08 7225 2172 or email us at adelaidepsychologypartners@outlook.com. You can also submit an enquiry form.

Yes, we were formerly known as King William Road Psychology. However, we have now moved to a new location at 81 Payneham Road, St Peters, and have adopted a new name - Adelaide Psychology Partners. If you are seeking to see a psychologist you had previously visited at King William Road Psychology, please don't hesitate to contact us.

For any queries about fees, please contact our friendly reception staff. Fees vary by psychologist, concession status, for weekends and public holidays.

There are no stairs within our practice, and our surrounding carparks are completely flat. However, we unfortunately do not have accessible toilets on site. Please contact reception if you have any further queries about the accessibility of our rooms. 

Appointments out of the usual 9am-5pm period are in very high demand, and are not offered by all of our clinicians. Some of our psychologists offer Saturday appointments for a higher rate. Please contact reception to enquire further about out-of-hours availability. 

Our practice is focused on providing psychological support and treatment for our clients. Unfortunately, our clinicians do not offer structured clinical assessments for private clients, for either legal or funding purposes. If you are a government body looking to enquire about mental health assessments or psycholegal reports, please contact our reception for availability.